Jessica Hsu's Portfolio

Jessica Hsu designs & builds systems that shape how people make decisions

MS Human-Centered Design & Engineering at University of Washington

Recently shipped an AI-powered Chrome extension for timezone scheduling

MS Human-Centered Design & Engineering at

University of Washington

Recently shipped an

AI-powered Chrome extension

for timezone scheduling

from hands to pixels

drawn to color and texture

my chinese name "yun" = cloud

keychain i made from recycled plastic

studying HCDE @UW

click to draw on canvas

click to cut on canvas

Designing confident rider decisions for large-scale events

Navigation

decision making

Mobile app

Increasing rider perceived control by 43% through more transparent pickup experiences.

Designing confident rider decisions for large-scale events

Navigation

decision making

Mobile app

Increasing rider perceived control by 43% through more transparent pickup experiences.

Clarifying financial visibility for enterprise consulting teams

Enterprise SaaS

Fintech

B2B Platform

Increasing balance visibility by 45% through clearer financial breakdowns.

Clarifying financial visibility for enterprise consulting teams

Enterprise SaaS

Fintech

B2B Platform

Increasing balance visibility by 45% through clearer financial breakdowns.

Simplifying enterprise banking for commercial clients

Enterprise Banking

Fintech

website

Reducing workflow drop-off by 40% in high-risk banking workflows.

Simplifying enterprise banking for commercial clients

Enterprise Banking

Fintech

website

Reducing workflow drop-off by 40% in high-risk banking workflows.

Enhancing support discoverability for aviation pilots

Operational System

Aviation Software

tablet

Identifying 8 critical usability breakdowns through moderated pilot studies.

Enhancing support discoverability for aviation pilots

Operational System

Aviation Software

tablet

Identifying 8 critical usability breakdowns through moderated pilot studies.

Jessica Hsu designs & builds systems that shape how people make decisions

MS Human-Centered Design & Engineering at University of Washington

Recently shipped an AI-powered Chrome extension for timezone scheduling

MS Human-Centered Design & Engineering at

University of Washington

Recently shipped an

AI-powered Chrome extension

for timezone scheduling

from hands to pixels

drawn to color and texture

my chinese name "yun" = cloud

keychain i made from recycled plastic

studying HCDE @UW

click to draw on canvas

click to cut on canvas

Designing confident rider decisions for large-scale events

Navigation

decision making

Mobile app

Increasing rider perceived control by 43% through more transparent pickup experiences.

Dual-currency wallet for B2B consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns.

Financial System

Enterprise SaaS

dashboard

Enterprise banking platform for commercial clients

Reducing workflow drop-off by 40% in high-risk banking workflows.

Enterprise Banking

Fintech

website

In-app support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies.

Operational System

Aviation Software

tablet