Jessica Hsu designs & builds information-rich products that support high-stakes decisions
Jessica Hsu designs & builds information-rich products that support high-stakes decisions

Designing for enterprise SaaS, fintech, and operational products where business goals, workflows, and people intersect

Designing for enterprise SaaS, fintech, and operational products where business goals, workflows, and people intersect

Recently shipped an

AI-powered Chrome extension

for timezone scheduling

Improving decision making at large-event pickups for riders

Increasing riders’ confidence in meeting their driver by 39% in usability testing

Mobility

Navigation App

Mobile

Improving decision making at large-event pickups for riders

Increasing riders’ confidence in meeting their driver by 39% in usability testing

Mobility

Navigation App

Mobile

Improving decision making at large-event pickups for riders

Increasing riders’ confidence in meeting their driver by 39% in usability testing

Mobility

Navigation App

Mobile

Clarifying financial visibility for enterprise consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns

Fintech

Wallet Dashboard

Web

Clarifying financial visibility for enterprise consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns

Fintech

Wallet Dashboard

Web

Clarifying financial visibility for enterprise consulting teams

Increasing balance visibility by 45% through clearer financial breakdowns

Fintech

Wallet Dashboard

Web

Redesigning enterprise banking platform for commercial teams

Reducing workflow drop-off by 40% in high-risk banking workflows

Fintech

Corporate Banking

Web

Redesigning enterprise banking platform for commercial teams

Reducing workflow drop-off by 40% in high-risk banking workflows

Fintech

Corporate Banking

Web

Redesigning enterprise banking platform for commercial teams

Reducing workflow drop-off by 40% in high-risk banking workflows

Fintech

Corporate Banking

Web

Enhancing support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies

Aviation

Pilot Software

Tablet

Enhancing support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies

Aviation

Pilot Software

Tablet

Enhancing support discoverability for aviation pilots

Identifying 8 critical usability breakdowns through moderated pilot studies

Aviation

Pilot Software

Tablet